Privacy Policy

Last updated: July 20, 2025

At ELÀTELI ("we", "our", "us"), we care about your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.elatelistudio.com.

Personal Data We Collect

We may collect the following types of personal data:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Shopify, Stripe, etc.)

  • Browsing information (IP address, cookies, device information)

We collect this data when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

  • Browse our website

How We Use Your Data

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you (order updates, customer support, etc.)

  • Send promotional content if you opt in

  • Improve and secure our website

  • Comply with legal obligations

Sharing of Data

We never sell your data.
 We only share it with trusted third-party services necessary to operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (Stripe, PayPal)

  • Delivery partners

  • Analytics tools (e.g., Google Analytics)

Data retention

We retain your personal data:

  • For up to 3 years after your last interaction (e.g., last purchase or contact)

  • 10 years for any billing/invoicing data, as required by law

After these periods, your data will be securely deleted or anonymized.

Your Rights Under GDPR

If you are in the EU or UK, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Object to or limit certain uses

  • Request data portability

To exercise your rights, contact us at: elatelistudio@gmail.com

Cookies

We use cookies to:

  • Ensure the proper functioning of the site

  • Measure traffic and usage (analytics)

  • Personalize marketing and advertising

For full details, please refer to our Cookie Policy.

Data Security

We take appropriate security measures to protect your data, including encryption, secure hosting, and access control.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

 

For questions or concerns, please contact us at elatelistudio@gmail.com